What We Collect and Why It Is Necessary
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method identifiers. When you deposit using Touch 'n Go eWallet, Boost or GrabPay, we log the transaction reference and amount so your
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account wallet updates correctly and any disputes can be resolved quickly. We also collect technical data such as your device type, browser session tokens and IP address to detect unusual login activity and protect your account from unauthorised access. Behavioural data — which game rooms you
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open, how long a session runs — helps us surface relevant content and flag patterns that may indicate an account access problem. We do not sell your personal data to third-party marketing firms. Data shared with payment processors like DuitNow or FPX is limited to what
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those rails require to clear your transfer. For players in Kuching, Kota Kinabalu or anywhere else in Malaysia, access to our platform and the scope of data processing is subject to local law and available only where local law permits. We retain account records for as
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long as your account is active and for a reasonable period after closure in line with applicable legal obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.